We are Tripin Adventures, a limited liability company incorporated in Greece as Tripin IKE, with VAT registration number 800678972 and licensed by the Greek National Tourism Organization, with registered office in Adrianou 3, Nea Filadelfeia 14341, Athens, Greece. We are an Adventure Travel Company with services as advertised.
Application of the terms and conditions
The below terms and conditions, and any further terms and conditions notified to you by us prior to your entering into a contract with us, will be binding on both Tripin Adventures and you. A contract will exist between the parties once you have made your booking with us, paid your deposit and we have issued you with our booking confirmation.
The payment of the deposit will be treated by us as confirmation that you have read, understand, and accepted all our Terms and Conditions.
All bookings and payments must be made by a person aged eighteen years or above. When your booking is for more than one person, the first named person in your party aged eighteen years or above will be treated as the lead name for your booking.
1/Payment
You will be notified at the time of the booking of the final price of your holiday. You will be required at the time of the booking to pay us a deposit, typically 30% of the total quoted holiday price unless otherwise specified due to special circumstances or suppliers. The remaining balance of the full holiday price of the booking should be made at least 95 days prior to departure. In the cases of late booking, which are less than 95 days prior to departure, the quoted holiday price is settled and invoiced in full. Total agreed package amount should be deposited to Tripin Adventures bank account in Euro currency in full net of any foreign exchange conversion rate disparities and any bank transfer charges.
We accept wire transfers and credit card payments. Note, that if you want to pay with a credit card you will have an additional charge for convenience fees. Visa & MasterCard payments will be charged an additional 3% and AmEx an additional 3.5% to cover transaction fees.
2/Prices Quoted
The price quoted in our travel designs, brochures, website and promotions are correct at the time of the publications. In the event of any change in our prices to those stated we will notify you prior to accepting your booking. All our prices are quote in euros unless otherwise stated.
(a) Packages
The price quoted in our booking confirmation is guaranteed and includes what is explicitly defined in the booking contract. Additional charges such as dues, taxes or fluctuations in exchange rate will be defined, agreed between the parties and passed on to you.
(b) Group bookings and discounts
Some booking or prices are dependent on the number of participants and if this applies to your holiday design and arrangement we will notify you at the time of the booking. We reserve the right to make further charges where number of participants falls below those stated in the design and required to qualify for the price offered or any discount or offer stated. We also reserve the right to cancel such a booking in the event that the number of participants falls below the required number at any time up to 30 days prior to your due date of departure.
3/ Changes or cancelation by you
(a) If you wish to make any changes to your booking at any time after our booking confirmation sheet has been issued, we will try to accommodate the changes but cannot guarantee to be able to meet request.
(b) Changes by our suppliers. Many of our suppliers such as ferry companies, airlines or hotels sometimes do not permit us to change names or travel dates due to availability and impose us cancelation charges or full payment penalty. We will pass these on to you in addition to any administration charge, where applicable and defined before any charge occurs.
(c) If you wish to cancel after our booking confirmation sheet has been issued and send to you, we will require it in writing by the lead person. The cancellation charges as defined below will apply. We will not refund to you any non-refundable deposits, administration charges, insurance premiums or any other related fees. We strongly advise you that along with travel insurance you also take out insurance to cover for cancelation.
4/Cancellation charges
If you decide to cancel your trip, the following fees apply and are due to Tripin Adventures at the time (prior to departure) we receive written notice of your cancellation.
Cancelation charge (in% of the total holiday quoted price)
95 or more days: The company will reimburse the paid amount, deducting 50% of the deposit to account for service management and cancellation expenses.
94-60 days: 30% of trip cost
59-30 days: 50% of trip cost
29 days or less: 100% of trip cost
Exception: Cancellation of specific transportation reservations, such as scheduled air and ferry tickets, as well as non-refundable hotel deposits, may incur cancellation charges of up to 100%, irrespective of the notice period provided to us. We retain the right to transfer these charges, applicable to both transportation and accommodation, to you. In such cases, you will be informed at the time of your booking. Additionally, the cancellation terms outlined above will be applicable to other aspects of your holiday, including activities and any supplemental services.
5/Cancellation or Charges from our side
As most of our trips are planned months in advance some rare times we are obliged to make some minor changes and we reserve the right to do so. These minor changes do not include price, destination, and accommodation.
If a major change is needed due to unforeseen circumstances, we will notify you in writing as soon as possible and you will have the following options:
- to agree to changes and accept the impact including any change in price, or
- to transfer to another holiday offered by is of lower value and receive a refund, or
- to transfer to another holiday offered by us of higher value with extra charges and subject to availability, or
- to cancel the holiday and receive a refund of all monies paid by you to us
If any changes occur prior to your departure we will advise you immediately. We will not pay compensation or accept any liability where any change is due to circumstances outside or our reasonable control, including strikes, lock outs, labor dispute, acts of God, war, riot, civil commotion, malicious damage, adverse weather conditions, flight delays and other matters affecting traffic control, terrorism or security alerts.
We also reserve the right to cancel any trip if sign-up is inadequate to make the trip economically feasible for us to operate, and in this event, we give a full refund of the trip price. However, Tripin Adventures is not responsible for additional expenses incurred by you in preparing for the trip (e.g., non-refundable air tickets, visa fees if applicable, gear or medical expenses).
6/Our liability to you
If you feel that any part of your holiday arrangement is not provided as promised, you must, as soon as possible, notify our supplier and our local leader. You must provide us with details in writing at your earliest convenience.
Where we have failed to properly perform our obligations while you are still on holiday we will endeavor to organize suitable alternatives at no extra cost to you.
We accept no liability for any personal injury, death of you or any of your group during your holiday by any act or omission
7/Your responsibility
(a) It is your responsibility to ensure that you have valid passports, appropriate visas and vaccinations where appropriate.
(b) You are responsible for ensuring that any existing medical conditions or disabilities, which may require assistance, are declared during the booking process so we proactively take the necessary measures.
(c) You are responsible for your behavior and that of your party. We reserve the right to refuse travel, accommodation or any part of the holiday if you or any member of the group is drunk, violent, using drugs or behaves dangerously. In this case, no refund will be given or compensation paid. In this case that claims are made by any third party in result of misbehavior as defined above, you have the sole responsibility to settle them.
(d) You are solely responsible for all your personal belongings such as money, suitcases, documents and any other valuable items.
8/Preparing for your trip
Our trips entail risks—and rewards—beyond those encountered at home. We count on our travelers to ensure they are healthy and fit; to read our pre-trip materials about clothing, training and medical requirements;
9/Health
By sending a deposit toward your trip purchase and returning your Traveler Information Form, you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers and that you have received all appropriate or necessary vaccinations indicated by your proposed trip. Please consult your doctor.
10/Insurance
Before travelling on a trip, we strongly recommend you review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and dependents, in case of any loss of property or illness, injury or death.